Let's just say that we, my hubby and I, had to find out the hard way that you cannot trust insurance companies. We have had our homeowners insurance with the same company for almost 9 years. Only filing one claim when we first moved in our home and it was the builders fault so they fixed it.
We filed the second claim last month after the bad storms of Feb. because of roof and water damage caused by the storm to our daughter's room. After waiting almost 4 weeks to hear from them they called today to tell us that they wouldn't give us a cent. They said the roof leaked due to neglect. Now we check our roof every fall and later in the spring, clean the gutters and such. Our home is well kept. We have spent quite a bit of money updating it. It is a manufactured home, but it is a nice one. We bought the home planning to build a home here in the future. In fact we were beginning to make preparations to build in the next year.
It just makes me sick all the money we have paid this company and they won't fix my daughter's room or the roof. It ruined her carpet, sheet rock and all of the bookshelves in her room. Now we have to pay for all the repairs out of our pocket. This is a large well known insurance company, not a local mom and pop place. It just makes me feel like you cannot trust anyone. It has really bummed me out.
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